2016 activities and projects related to organising and managing human capital have been defined to support our 2016-2021 Business Plan, with a 2016-2023 time horizon. The Plan outlines the actions aimed at consolidating the streamlining path, particularly in terms of workforce size.
At the same time, we implemented professional retraining courses for personnel coming from handling sector, which has essentially been reassigned to Security services. A training and retraining course with over 200 people was designed and launched. 175 of these have been confirmed in the new profession of "security officer", with Special Services Guard certification. Deconsolidation of Prime Aviation Services company was completed, involving the exit of 37 people from the Group. At the same time, in line with our approach in terms of development and engagement of our people, we implemented projects both to strengthen customer orientation skills for front end staff and to develop new Welfare services.