Value generated by Non Aviation Business
We consider commercial offer to public as a key lever of business development and growth. We believe in business strengthening, ensuring at the same time the best overall experience to customer.
In defining commercial offer within our airports, we seek business partners according to needs, behaviour and socio-demographic profile of passengers passing through the airports.
In managing the relationship with our partners, we strive to ensure:
- clear and transparent negotiation procedures that guarantee thoroughness and accuracy of information communicated to the counterparty;
- correct and fair management of negotiations;
- exhaustive information on the main aspects of relationship for our commercial partner;
- cooperation for mutual exchange of skills and information facilitating the creation of shared value;
- confrontation to identify areas of relationship improvement.